Managed Operations

• The simple answer is yes! You don't have to buy software and hardware from us to have us support it.  Indeed Managed Operations don't even sell hardware and software.  We source and supply it to you as a FREE value add.  If you have bought a router, just give us a call and we will come and install it for you, set it up, even add it as an additional router to you network if required.

• Yes, Managed Operations can assist you even if you are working from home that day.

• Managed Operations have many configurable support options.  With that said don't worry if you don't have a 24hr or Out Of Hours support contract with us, we are still here to help on a per call basis.

• Yes, All you will need to do is tell Managed Operations when new employees are starting and we will ensure your systems are ready for them to use.

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• No problem! Tell Managed Operations where you are going and when and we will take care of the rest.  We will run the move as a project and ensure your systems are ready to use the day you move in.

• The answer is yes! Although Managed Operations urge our customers to seriously consider a contract with us, we will help you without one.  There are real cost savings in having a contract with Managed Operations as well as many other benefits.

• Yes and at no extra charge! If our help desk cannot fix your issue over the telephone then we will send an engineer to your business to fix it problem "hands on".  Managed Operations will resolve your issue!

• The cost savings are so many that we have an entire page dedicated to it. Ultimately Managed Operations will save you money.  Please follow this link to our "Value Proposition" page for full information.

• Yes! Managed Operations can configure your Cell Phone or PDA to send and receive your email and contacts.

• Absolutely! Not only will Managed Operations change your support package, and we will do it FREE OF CHARGE!

• Unlike many other solutions providers, all Managed Operations on site staff use time sheets.  This means you will be clearly able to see how much time you have used and what was done. Allowing you to analyze your support contract and adjust as necessary, Saving You Money. 

• Yes and we do it free of charge as a "Value Add" for you, our customer.

• There are many options to keeping your critical data safe.  Managed Operations will ensure that your critical company data is backed up, safe and secure.  We will work with you to find a solution that works for you.  Not only will we ensure it is backed up, but we will restore it for you should disaster hit.

• Employing someone to work for you as a member of staff is very costly as citied on our "Value Proposition" page, as are the drawback to "self help".  With Managed Operations you have access to an entire IT department and many years of IT expertise enabling huge and demonstrable cost savings.

• Absolutely, Managed Operation can track the following items for you.
• Licensing
• Licensing Renewal
• Versioning

Managed Operations will even keep copies of your software should you lose your media.  We will be able to supply you FREE OF CHARGE copies of your software.